![]() I tried to install via HP SMART getting the driver via windows update, the process 'windows is updating the printers list' never completes I tried to right clic on the program HP ENVY 4500 series and selected de-install, a window opens showing all programs.īut I don't see an entry for the printer except the programs mentionned above after step 3. I could not delete the printer driver (message saying the pilot is presently in use) One file was remaining, I had to stop the process print filter pipeline to delete it. HP Support Solutions Framework (identifies my HP products) HPENVY 4500 e-All-in-One Printer series Basic Driver - IT Professional Use only They are present in my system:ĮN4500_198.exe (HP Envy 4500 e-All-in-One Print and Scan Driver and AccessoriesĮN4500_R1828A.exe (Update to printer firmware) It was impossible to install. Click the “ Kudos/Thumbs Up" on the bottom right to say “ Thanks” for helping! Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “ Kudos/Thumbs Up" on the bottom right to say “ Thanks” for Welcome to HP Support Community! Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help. Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.When the page prompts for the drivers, select "Windows update". ![]()
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